Contact Us
If you have a concern about the safety or well-being of a child or youth and/or to report abuse or neglect of a child or youth please call 416-924-4646 or toll free at 1-866-527-0833. Your call will be answered 24 hours a day, 7 days a week.
We understand that you may be hesitant to call us with questions or to report your concerns about a child, youth or family. If you are not sure whether to call, we recommend that you do. A trained advice and assessment worker will listen to your concerns and provide advice.
Agency Contacts
The following email boxes are monitored during business hours only and will take up to 48 hours to respond.
Adoption Inquiries
Accessibility
Child Welfare Institute (CWI)
Donation Inquiries
Feedback, Compliments and Complaints
managerclientservices@torontocas.ca
Foster Care Inquiries
Human Resources
Media Inquiries
Pape Adolescent Resource Centre (PARC)
Privacy Officer
Records Requests
Student Placements
studentplacement@torontocas.ca
Volunteering
Speakers Bureau
Hours
Monday to Friday: 9 a.m. to 5 p.m.
Our phone lines are open 24 hours a day, 7 days a week. If you have a concern about the safety or well-being of a child or youth and/or to report abuse or neglect of a child or youth please call 416-924-4646 or toll free at 1-866-527-0833.
Our Office Locations
Central
30 Isabella Street, Toronto, ON M4Y 1N1
Tel: 416.924.4646
Scarborough
843 Kennedy Road, Scarborough, ON M1K 2E3
Tel: 416.924.4646
North West
20 De Boers Drive, North York ON M3J 0H1
Tel: 416.924.4646
