Complaints, Compliments & Feedback
At the Children’s Aid Society of Toronto (CAST), we aim to provide the highest quality of Service to children, youth and families. If you have a concern or complaint about working with our Agency we want to hear from you. We encourage you to follow the complaint processes below so we can work together to find a solution:
Please note, at any time during the complaint process we welcome you to bring a support person with you, including a representative of your Band or Indigenous community. We can also provide an interpreter as required.
Complaints, Compliments & Feedback Form
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